Why many offline businesses do not scale? In a post covid world where ecommerce penetration has accelerated even further a major chunk of businesses still remain undigitized or partially digitized. Digitization sounds cool but in the world where we have started talking about metaverses and digital currencies, not digizing your business could probably no business […]
Are you losing critical data for your business? Irrespective of how digitized we already are, we always have manual intervention in our systems of some form or another. You could be recording customer entries on registers, keeping company contacts unsynced or taking cash payments. Offline records, as one may understand, is highly prone to data […]
How scheduling can help you enhance customer experience? Time is an essential commodity for everyone. We are almost invariably trading off something for the other. With the rapid digitization, everything seems to be going the the direction of automation. Why would customer be left behind in such a situation? Given 2 businesses: one which allows […]
How capacity planning can help you get more sales and save costs for your business? As business owners we have all seen the time when we are crowded with customers leading to long customer waiting times. A fraction of the customers also drop out because of the poor experience. But then we have also seen […]