How scheduling can help you enhance customer experience?

How scheduling can help you enhance customer experience?

How scheduling can help you enhance customer experience? Time is an essential commodity for everyone. We are almost invariably trading off something for the other. With the rapid digitization, everything seems to be going the the direction of automation. Why would customer be left behind in such a situation? Given 2 businesses: one which allows…

How capacity planning can help you get more sales and save costs for your business?
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How capacity planning can help you get more sales and save costs for your business?

How capacity planning can help you get more sales and save costs for your business? As business owners we have all seen the time when we are crowded with customers leading to long customer waiting times. A fraction of the customers also drop out because of the poor experience. But then we have also seen…

How remote business is the new reality?
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How remote business is the new reality?

How remote businesses are the new reality? As Covid impact subsides, a huge change in world order is already underway. More and more businesses are shifting to the hybrid online-offline model. Its obvious. Its great for employees as it provides them the flexibility to join from anywhere, anytime. It also provides business an avenue to…